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I have never been so upset with a company in my life. So again, I’m forced to submit a ticket which I did over a month ago and we have heard no word from them.

When all was done, the tech logged off and then the next day we were charged over $179!!!!! At no time was my husband informed of this nor would he ever have agreed to this. My hubby thought this was related to our non-delivered products we tried to order. He then hopped on and “cleaned up” my husband’s computer. Ok so my hubby call tech service to ask why the payments haven’t gone through and he said it was because something was wrong with our computer. I did and it just said what the freaking emails stated. I submitted a ticket asking where we were supposed to pay and they responded to look online at your status. We were so furious after a couple months of all these emails. THERE WERE NO INSTRUCTIONS **WHERE** TO PAY FOR SAID PRODUCT. We kept getting email after email saying we ordered their product and were given a payment reference number to use to pay for the product. My hubby ordered 2 services from them, but paid not via paypal but with a credit card. The agent had a strong accent making it difficult to understand his answers to our questions. The call was answered in less than one minute. We were immediately placed on hold for a technician. We called back to choose option 1 for technical issues in hopes of reaching a customer service agent.

When we did not press an option we were told all billing support was handled on the official website via the support page. We pressed 2 for the billing department and a new list of options started. Press 1 for technical issues and 2 for billing issues. When we called the Avast technical customer service line we were given multiple options. In order to contact Avast customer service for technical or sales issues, visit the support page and submit a question. If you need support for your Avast product, visit the support page at to submit a ticket or search the FAQs.

Avast cleanup refund software#

There is also a page to report a new virus so Avast can modify software to accommodate, recognize and eliminate the virus threat on future updates. Contacts are listed on the contact page at.

Avast cleanup refund free#

You can learn more about the free and paid Avast anti-virus software and contact Avast customer service on the official website at. 515Redwood City, CA 94065Īvast Software HeadquartersTrianon Office BuildingBudejovicka 1518/13a140 00 Prague 4Czech Republic Official Website If there are problems with your Avast software or payment issues, you need to contact Avast customer service by phone.Īvast Software USAttn: Customer Service255 Shoreline Dr. The main mailing address for Avast customer service (United States customers) is available for non-priority communication. and Sunday at 5:59 p.m., the customer service department is closed. United States customer service is available 24 hours a day from Sunday at 6 p.m. Click here to leave a comment about your customer service experience.Īvast offers technical and sales support for customers in the United States and international customers. Avast offers free and paid anti-virus software.

Avast cleanup refund android#

The company has grown by leaps and bounds over the years, but with only 200 employees Avast takes pride in the fact that more than 150 million computers, including Macs and Android devices are safer thanks to the software. When two researchers came in contact with a computer virus they set out to create a program to protect computers against the virus and others to come. Contact Avast Customer Service Contacting Avast Customer Service CenterĪvast is an anti-virus company started in 1988.